![]() ![]() Email: This is your default Support email address where customers can send their support requests.See A complete guide to understanding email in Zendesk. After you complete the trial tasks, you can add additional email addresses, set email preferences, or customize your email templates. ![]() Zendesk created a default support address for you, but you can change it or add more addresses. You'll learn more about each of these contact points as you work through the trial tasks.Įmail: This is your default Support email address where customers can send their support requests.Īny email sent to this address automatically becomes a ticket in your Zendesk account. Some essential details about your account are already set up for you. Your new account also includes the option to create additional ticket statuses.įollow the instructions on the Welcome page to get started. To learn more, see Documentation resources for the Zendesk Agent Workspace. This workspace is enabled by default on your account. Your new account features the Zendesk Agent Workspace. Zendesk Support provides a foundational, integrated ticketing system to help your agents efficiently manage customer requests. This article describes the Zendesk Support trial tasks. ![]() Zendesk Suite provides a full-service, cross-channel experience for your customers with the ticketing system, the help center, messaging and live chat, and voice all working together. This article describes the Zendesk Suite trial tasks. The wizard tailors your experience to match the type of account you are trialing. The trial wizard works for both Zendesk Suite Professional trials and Zendesk Support Professional trials. This topic provides an introduction to the tasks shown in the Zendesk trial wizard and gives you guidelines on where to find more information. ![]()
0 Comments
Leave a Reply. |